Shipping Policy

At Cottmark Empire, we aim to process and deliver your orders efficiently while maintaining the quality and reliability our brand stands for.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Bulk and wholesale orders may require additional processing time depending on volume.
Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Timeframes

Please note that delivery timelines are estimates and may be affected by external factors such as customs delays or courier disruptions.

Shipping Charges

Shipping rates are calculated at checkout based on order size, weight, and destination.
For bulk or wholesale orders, shipping costs may be communicated separately.

Order Tracking

Once dispatched, a tracking ID will be shared via email.
Customers are responsible for ensuring accurate shipping information at checkout.

Delays & Issues

While we work with reliable logistics partners, delays may occasionally occur.
Cottmark Empire is not liable for delays caused by courier services, customs, or unforeseen circumstances.